More and more companies are moving their voice service to cloud-based hosting for the cost savings and convenience it offers. Essentially, when business phone service is transferred to the cloud, it provides small and mid-size businesses (SMBs) the opportunity to access enterprise level quality, performance, and security for communications. The following seven benefits outline the advantages obtained through hosted phone service.
Hosting business voice service in the cloud creates a scalable system that allows for immediate adding or removal of employees, depending on business needs. This is particularly helpful for seasonal, service-based businesses that deal with high volume during certain times. Scalable resources mean that businesses only pay for the level of service they need.
With cloud voice service, companies are able to adapt quickly to both changing technology and changes in consumer demands. Conversations with customers, vendors, and potential investors must be foolproof, reliable, and meet current security compliance regulations. Cloud hosted Voice over Internet Protocol (VoIP) offers enterprise level service without the high cost of maintaining an internal infrastructure. Moreover, it allows for seamless upgrades, so businesses have constant access to the latest features and conveniences.
Easy Mobile Integration
Cloud hosted phone services make it simple to incorporate or increase low-cost business mobility. Integrative applications that can be utilized on the road lower operating expenses and provide mobile workers with powerful business tools, increasing productivity and efficiency.
Reduced Ownership Costs
VoIP delivers cost savings in total ownership expense. Cloud voice service allows employees to use their own smartphones, laptops, and mobile devices, which lowers capital costs. There’s no internal network to maintain, security and backup are improved, and companies can take advantage of scalable services.
Many SMBs lack the qualified personnel to maintain the advanced communication systems required to facilitate growth and deliver the professionalism that their customers expect. Cloud phone service often includes full-time support and help desks to ensure performance reliability.
Heightened Security and Compliance
Cloud based voice communications enhance business continuity plans by removing many risk factors. Since the hardware is located in the cloud, accidental fires or natural disasters won’t compromise its operation. Moreover, cloud phone service provides increased security compliance and performance. Crucial data is backed up automatically in a virtual server.
Lower Cost of Operation
Hosted communications are often much less expensive than traditional lines. Long distance, toll free numbers, and similar services are conducted over the Internet, allowing for lower costs. Plus, companies are able to scale coverage and react quickly to changing dynamics. This agility allows businesses to only purchase the services needed at any given time.
Utilizing the cloud to host business phone service offers SMBs the power to incorporate twenty-first century tools at prices they can afford. By reducing the total cost of ownership, improving performance, increasing security, and delivering scalable resources, VoIP delivers actionable solutions for business success.