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Agents are the New Normal

April 24, 2013

Companies Get Smarter About Maximizing their Networks

In a post-recession economy, logic holds that saving money would be the most critical priority for businesses as they invest in technology. While keeping costs down is still important, at Enterprise Visions, we’re seeing that it’s just one part of the equation.

If the recession taught businesses anything, it’s that they need to think more strategically about every dollar they spend – including how they manage their telecommunications and network needs. Gone are the days of spending more in the good times, and tightening belts when things get rough. For many companies, the new normal is using an agent like Enterprise Visions to enhance efficiency and get a better return on investment both today and for the long-term.

In light of this shift, Enterprise Visions is earning new clients as companies move from working directly with carriers and chasing savings on their own, to wanting expertise and guidance from an agent. When working with an agent, negotiating contract rates is just the price of entry. Companies that work with agents are realizing that the complexity of today’s networks and the rapid pace of innovation in technology require a high degree of experience. They find that having an independent agent work on their behalf can help them leverage the power of current and future advancements, providing them with a bigger return on investment from their total communications network spend.

Customers also appreciate how working with an agent can provide better visibility to their telecomm inventory and expenses across all their vendors. Some agents even offer online tools such as EVinsight by Enterprise Visions that provide accurate, consolidated information and customized reporting for more effective decision-making.

All that said, let’s not forget about cost savings. Since agents are paid by the vendors that best meet their customers’ business needs, customers enjoy these benefits at no additional cost. So the new normal of working with an agent is better than getting more value for less money – in essence, it’s free.

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