The shift to cloud solutions in a bigger digital transformation strategy can leave CIOs drowning in service level agreements (SLAs) and a constant analysis of the best cloud environment for each workload. It’s important that CIOs carve out time for cloud management, or they may quickly amass additional costs and end up paying more for cloud software than they ever did for on-pr[…]

Data lies at the core of any successful business, and how well it is maintained and protected may decide just how successful a business is. Security, ease of recovery, and regulatory requirements are all elements that a business needs to consider when assessing its data and cloud backup concerns. In today’s business world, a company certainly does not want to waste valuable ass[…]

Many businesses are reluctant to update their phone systems to Voice over Internet Protocol (VoIP), mainly because of fears surrounding the usability, cost, and convenience of this new technology. Small business owners are often needlessly wary about VoIP services because of certain myths. Following are some of these myths and the realities that debunk them. Myth 1: VoIP Isn't […]

When considering a transition to Unified Communications (UC) services, it's important for a business to find the right provider and build a strong relationship with them. The best way to accomplish this is to clearly communicate business needs, which will help illuminate if and how critical requirements will mesh with the provider's services. Business Requirements Businesses ha[…]