Many enterprises recognize that digital transformation is not just a tool for maintaining competitive positioning in the market; instead, it has become a necessary objective for survival. Customers can easily transition to a competitor that makes their experience more convenient, cheaper, or enjoyable, so any enterprise that doesn’t prioritize these elements will become obsolet[…]
June 10, 2019
Many enterprises recognize that digital transformation is not just a tool for maintaining competitive positioning in the market; instead, it has become a necessary objective for survival. Customers can easily transition to a competitor that makes their experience more convenient, cheaper, or enjoyable, so any enterprise that doesn’t prioritize these elements will become obsolet[…]
Filed Under:
Business Agility,
enterprises,
VoIP,
Voice over Internet Protocol,
transition,
prioritization
November 20, 2017
The ability to send calls over a broadband connection is a technological innovation that has been around since the ‘70s, yet mass market penetration didn’t occur until the last decade or so. In the business world, it’s becoming the communication channel of choice as Voice over Internet Protocol (VoIP) continues to offer cost-savings and efficiency benefits across the board. As […]
Filed Under:
5G,
IoT,
VoIP,
CRM,
Internet of Things
June 5, 2017
Communication in business has become more complex and varied, with any given business day including video conferencing, working in customer relationship management software, and screen sharing. These activities make managers motivated to combine technologies through MPLS unified communications capabilities for significant cost savings and streamlined efficiency. As with any maj[…]
Filed Under:
VoIP,
Unified Communications,
MPLS,
UC,
IT
March 20, 2017
Voice over IP (VoIP) is growing in popularity as an alternative to traditional landline phone systems, and many businesses are considering a switch to hosted VoIP in order to support their business goals. While the advantages of VoIP systems may start with reduced costs – savings which become more pronounced with higher call volume – they certainly don't end there. Here's a qui[…]
Filed Under:
efficiency,
VoIP,
scalability,
cost savings,
Voice over IP
September 21, 2016
More and more companies are moving their voice service to cloud-based hosting for the cost savings and convenience it offers. Essentially, when business phone service is transferred to the cloud, it provides small and mid-size businesses (SMBs) the opportunity to access enterprise level quality, performance, and security for communications. The following seven benefits outline […]
Filed Under:
VoIP,
Phone,
SMB,
scalability,
hosted phone,
cost savings,
mobile integration,
cloud,
cloud-based phone
July 6, 2016
When considering Voice over IP (VoIP), most people focus on the technological improvements it provides; but VoIP also offers a significant increase in cost savings. For businesses considering making the switch to Internet-based communications, VoIP offers the following benefits: Elimination of long-distance charges Inexpensive toll-free number services Reduction of charges for […]
Filed Under:
infrastructure,
cost efficiency,
VoIP,
communications,
Voice over Internet Protocol,
international calls,
SIP
June 8, 2016
Technology has changed the way people live, work, and interact. It has infiltrated every aspect of daily life, offering new and inventive methods for communicating. However, this explosive alteration has left many companies scrambling to keep pace. The sheer volume of information and software applications and increasing number of access points and devices available for usage cr[…]
Filed Under:
efficiency,
VoIP,
Unified Communications,
UC,
cost savings,
CRM,
customer service,
Mobility,
mobile apps
May 19, 2016
Trunks are used to connect a company’s phone system with the outside world. Currently, there are two very different types of trunk connections being utilized by most businesses: traditional and broadband access. Although many companies integrate internal voice and data connections through internet protocol (IP) wide area networks (WAN), copper T1 lines are still employed for ex[…]
Filed Under:
compliance,
security,
SIP trunking,
VoIP,
cost savings,
SIP
April 4, 2016
There are many advantages to a Voice over Internet Protocol (VoIP) system, but no system can be completely protected against power outages or Internet connectivity issues. However, there are ways to help reduce the time and productivity lost if the system goes down. Following are six steps to protecting business continuity. 1. Have a Backup Plan If the power goes out, the best […]
Filed Under:
PSTN,
hot spares,
VoIP,
on-premise system,
SLA,
business continuity,
backup
December 21, 2015
Making the switch from a primary rate interface (PRI) to Session Initiation Protocol (SIP) trunking has the power to enhance business communications and proficiency. An Integrated Services Digital Network (ISDN) that utilizes PRI transfers voice, video, and other data through existing phone lines, which doesn’t always deliver the most reliable performance. Most providers are pl[…]
Filed Under:
SIP trunking,
VoIP,
mobile workplace,
PRI,
scalability,
productivity,
mobile devices,
long distance,
video conferencing
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