Real Results
Customer Success Story: Public Safety Organization
Advocacy and management of statewide 911 and E911 services
Overview
A large public-sector organization is responsible for managing statewide 911 and E911 services across multiple providers and jurisdictions.
The Challenge
- Coordinating service delivery across vendors
- Ensuring reliability for mission‑critical systems
- Managing contracts, costs, and regulatory requirements
Our Approach
Enterprise Visions acts as an ongoing advocate, overseeing vendors, contracts, and service performance to ensure reliability and accountability. We decided on a local LEC to partner up with to deliver the proper solution.
The Results
- Improved service consistency and uptime
- Faster issue resolution through vendor advocacy
- Reduced administrative burden on internal teams
Customer Success Story: Healthcare Provider
Contact center modernization for a large healthcare organization
Overview
A large healthcare provider relied on on‑premise Avaya and Cisco contact center systems that limited flexibility and scalability.
The Challenge
- Aging infrastructure
- Limited scalability during peak demand
- Rising support complexity and costs
Our Approach
Enterprise Visions guided the migration to a modern CCaaS platform, managing vendor selection, negotiations, and implementation coordination.
The Results
- Improved patient communication
- Scalable, cloud‑based contact center operations
- Reduced long‑term maintenance complexity
Customer Success Story: Food Processing Company
UCaaS conversion and network infrastructure deployment
Overview
A large food processing company needed to modernize voice services and connectivity across multiple locations.
The Challenge
- Disparate voice systems
- Inconsistent network performance
- Limited visibility across facilities
Our Approach
Enterprise Visions led the transition to UCaaS, upgraded WAN infrastructure, and coordinated access point and camera placement.
The Results
- More reliable communications
- Improved network coverage and visibility
- Simplified management across locations
Customer Success Story: Higher Education Campus
Unified network solution across a 215‑acre campus
Overview
A large campus environment struggled with aging firewalls and widespread connectivity gaps.
The Challenge
- Legacy security infrastructure
- Coverage dead zones across campus
- Complex network management
Our Approach
Enterprise Visions designed and guided deployment of a unified network and security solution to modernize the environment.
The Results
- Improved security posture
- Elimination of dead zones
- Consistent, campus‑wide connectivity
Customer Success Story: Financial Institutions
SD‑WAN assessment and deployment
Overview
Multiple financial institutions required more resilient, secure, and cost‑effective branch connectivity.
The Challenge
- Network reliability concerns
- Rising MPLS costs
- Regulatory and security requirements
Our Approach
Enterprise Visions conducted SD‑WAN assessments, evaluated vendor options, and supported procurement and deployment.
The Results
- Improved application performance
- Increased resiliency and failover
- Better cost control across branch networks
Customer Success Story: Financial Services Company
Mobile device management at enterprise scale
Overview
A large financial services organization needed greater control and visibility over thousands of mobile devices.
The Challenge
- Security and compliance risks
- Limited device visibility
- Inconsistent device management policies
Our Approach
Enterprise Visions guided platform selection and policy design for enterprise mobile device management.
The Results
- Improved security and compliance
- Centralized device visibility
- Simplified ongoing management
Customer Success Story: Aloe Up
Building trust through transparency, responsiveness, and real results
"Since working with Enterprise Visions, we’ve had predictable billing, fast support, and a trusted relationship that gives us time back to focus on what matters. I highly recommend Enterprise Visions to others."
Director | Aloe Up
Overview
Aloe Up is a Minnesota-based company known for its aloe-based sun and skin care products. With all products sold through e-commerce, technology plays a critical role in keeping operations running smoothly.
Before partnering with Enterprise Visions, Aloe Up had a poor experience with their previous IT provider. They were oversold, underdelivered, and frustrated by vague service contracts, slow support, and ongoing cost increases.
The Challenge
- Unpredictable billing and frequent surprise fees
- Lack of proactive support
- A service agreement that didn’t match their business needs
- Distrust due to underdelivered promises
Our Approach
Enterprise Visions, in partnership with Access One, assessed Aloe Up’s technology environment to identify gaps and cost-saving opportunities. We implemented Microsoft 365 licensing, Azure services, and key managed solutions like Office 365 support, server protection, and email security.
The Results
Since partnering with us, Aloe Up has seen a shift in their IT experience:
- A more transparent and predictable service contract
- Fast, responsive support that identifies and solves issues early
- A trusted relationship that gives their team time back in their day to focus on other responsibilities
- Confidence that their technology environment is both protected and aligned with their needs
Conclusion
Aloe Up’s decision to work with Enterprise Visions has allowed them to shift their focus back to what they do best—delivering high-quality, aloe-based skin care products. By removing the frustration of unreliable IT support, we've helped them regain confidence in their tech strategy, reduce unnecessary costs, and reclaim valuable time. Their trust in our team speaks volumes—and we're proud to deliver the kind of partnership that makes a difference.
"It’s amazing to have someone I can bounce things off of and talk through problems with. Enterprise’s industry knowledge is impressive. They have so much experience with so many different companies. They prepare us for exactly what is going to happen with any vendor, which is a load off my mind.”
Justin Cole | CIO | Smartbase Solutions
“We didn't know where to start when we needed to move our data center and corporate location. A system admin who worked with Enterprise Visions recommended them, and I'm so glad we listened. Doug and his team guided us through the process, from sorting out our telephony needs to moving to a new Las Vegas data center. They helped us narrow our carrier options and negotiated our best deal.
What sets Enterprise Visions apart is their ongoing support. Even after the project was completed, they were always available to help with any issues, and their team was always willing to jump in and find a solution. Their approach is personal and down-to-earth, with no sales pitch—just real, expert advice.
In our three years of working with them, I've come to rely on EV for their expertise and valuable insights. I highly recommend them to anyone looking for telecom solutions. They're a trusted partner who genuinely acts in your best interest.
Brian Sword | Infrastructure & Operations Director
"I have enjoyed working with Enterprise Visions for the past six years. They have been an invaluable asset to our organization's technology journey. What started as assistance in vetting and recommending essential carrier services has evolved into a partnership encompassing larger projects and strategic initiatives. Enterprise Visions has seamlessly guided us through transitions from premise to VoIP phone communications and, most recently, to a hybrid VoIP Microsoft Teams solution. Their proactive approach sets them apart, as they consistently reach out to ensure our technology infrastructure aligns with our evolving needs. They have become an extension of our team, and I rely on their expertise.
What distinguishes Enterprise Visions is not just their technical proficiency but also their commitment to excellent service. From resolving billing issues to providing design services and vetting providers, they handle every aspect with attention to detail. They actively engage in audit processes and skillfully negotiate software contracts.Our account manager, Doug, has been an outstanding resource throughout our partnership. His connections in the technology sector and willingness to go above and beyond for our organization have been instrumental in our success. He consistently ensures that we are well taken care of and that our technology initiatives align with our business objectives.
I have complete confidence in Enterprise Visions and consider them my most trusted advisor in the technology space. I have recommended them to peers in the industry and will continue to do so without hesitation.”
Tim Steinhoff | IT Director
“We have been working with Enterprise Visions for several years now. We need a partner to work on our Network needs and Enterprise Visions is that company. They handle everything for us from billing to ordering complex services. We have always been very happy with the products and services provided to us by Enterprise Visions.”
Craig B. | CTO/SVP
“Enterprise Visions has been our partner helping us navigate all of the various solutions for our data and telecommunications needs for nearly 10 years. Because of our many locations and technologies, we need a partner that understands our communications landscape and finds not only the correct solution but also within our budgetary constraints. We feel that we have a partner in Enterprise Visions that we can depend on for all of our communications services. We value our relationship with Enterprise Visions and look forward to continued business into the future.”
Tom H. | Network Operations Director