Overview
Aloe Up is a Minnesota-based company known for its aloe-based sun and skin care products. With all products sold through e-commerce, technology plays a critical role in keeping operations running smoothly.
Before partnering with Enterprise Visions, Aloe Up had a poor experience with their previous IT provider. They were oversold, underdelivered, and frustrated by vague service contracts, slow support, and ongoing cost increases.
The Challenge
- Unpredictable billing and frequent surprise fees
- Lack of proactive support
- A service agreement that didn't match their business needs
- Distrust due to underdelivered promises
Our Approach
Enterprise Visions, in partnership with Access One, assessed Aloe Up's technology environment to identify gaps and cost-saving opportunities. We implemented Microsoft 365 licensing, Azure services, and key managed solutions like Office 365 support, server protection, and email security.
The Results
Since partnering with us, Aloe Up has seen a shift in their IT experience:
- A more transparent and predictable service contract
- Fast, responsive support that identifies and solves issues early
- A trusted relationship that gives their team time back in their day to focus on other responsibilities
- Confidence that their technology environment is both protected and aligned with their needs
Aloe Up's decision to work with Enterprise Visions has allowed them to shift their focus back to what they do best—delivering high-quality, aloe-based skin care products. By removing the frustration of unreliable IT support, we've helped them regain confidence in their tech strategy, reduce unnecessary costs, and reclaim valuable time. Their trust in our team speaks volumes—and we're proud to deliver the kind of partnership that makes a difference.
"Since working with Enterprise Visions, we've had predictable billing, fast support, and a trusted relationship that gives us time back to focus on what matters. I highly recommend Enterprise Visions to others."