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March 18, 2019
How to Approach a Disaster Recovery Strategy You may not think of a major disruption as a disastrous event, but it affects your organization in the same way a natural disaster could. Disruptions keep employees from accessing critical files and customers from getting what they need when they need it. If an organization doesn’t recover from a disruption within three months of the event, they are more likely to shut down. It[…]
March 4, 2019
A Cloud Solution - Flexible and Scalable You’ve decided to invest in a cloud solution for your contact center communications. You’ve heard about reduced costs, the elimination of hardware and maintenance, automated updating, and the flexible and scalable benefits of cloud solutions. You’ve anticipated an unprecedented calm descending on your IT team as they begin to have time to consider strategic technology initiativ[…]
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