October 6, 2015
2015 has been a banner year for enterprise cloud communications in multiple sectors. With the year nearly over, however, it is vital for enterprises to start shifting on-site communications and Voice over Internet Protocol (VoIP) solutions to the cloud. This will prevent businesses from falling behind while enabling them to tap into this burgeoning trend. With on-premises priva[…]
Filed Under:
LOB platforms,
cloud solutions,
Cloud,
VoIP,
Unified Communications,
bimodal IT,
IT,
Cloud Communications,
customer service,
cloud
July 6, 2015
Technology continues to advance at alarming rates. The evolution of technology, however, is not a direct line but rather a series of gradual improvements and enhancements. The experience of the unified cloud platform illustrates this well. First Generation – Single Service Cloud Platforms In the mid 2000s, Salesforce.com heavily invested in research and development, which led t[…]
Filed Under:
Cloud,
Cloud Services,
Unified Cloud Platform,
CRM,
Salesforce,
customer service
RECENT POSTS
- Top 5 Benefits of Conducting a Gap Analysis in Cyber Security
- 4 Ways Mobile Device Fleet Management Tools Streamline Modern Businesses
- How Outsourced Telecom Expense Management Can Help Your Business Grow
- 7 Benefits of AI in Cyber Security
- How Businesses Use AI To Improve Customer Experience
- 6 Reasons Why Businesses Should Consider the Cloud for Cyber Security
ARCHIVES
CATEGORIES