Trunks are used to connect a company’s phone system with the outside world. Currently, there are two very different types of trunk connections being utilized by most businesses: traditional and broadband access. Although many companies integrate internal voice and data connections through internet protocol (IP) wide area networks (WAN), copper T1 lines are still employed for ex[…]

Every good business manager strives to strengthen the bottom line by keeping costs low and revenue growing, but some approaches to accomplishing this are better than others. Purchasing the lowest cost system tools or drastically cutting payroll may cause headaches while providing very little savings. One way to minimize expenses without sacrificing features and productivity is […]

Making the switch from a primary rate interface (PRI) to Session Initiation Protocol (SIP) trunking has the power to enhance business communications and proficiency. An Integrated Services Digital Network (ISDN) that utilizes PRI transfers voice, video, and other data through existing phone lines, which doesn’t always deliver the most reliable performance. Most providers are pl[…]