October 6, 2015
2015 has been a banner year for enterprise cloud communications in multiple sectors. With the year nearly over, however, it is vital for enterprises to start shifting on-site communications and Voice over Internet Protocol (VoIP) solutions to the cloud. This will prevent businesses from falling behind while enabling them to tap into this burgeoning trend. With on-premises priva[…]
Filed Under:
LOB platforms,
cloud solutions,
Cloud,
VoIP,
Unified Communications,
bimodal IT,
IT,
Cloud Communications,
customer service,
cloud
September 8, 2015
Many businesses are reluctant to update their phone systems to Voice over Internet Protocol (VoIP), mainly because of fears surrounding the usability, cost, and convenience of this new technology. Small business owners are often needlessly wary about VoIP services because of certain myths. Following are some of these myths and the realities that debunk them. Myth 1: VoIP Isn't […]
Filed Under:
efficiency,
phone conferencing,
VoIP,
unified VoIP,
cost,
digital technology
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