If there’s one thing 2020 has shown the business world, it’s that the cloud is our ultimate resource in trying times. Whether your business has been forced to go remote, you want to ensure you have a cloud strategy for the long haul, or you want to stay competitive in precarious times, making a digital transformation is your next step. A digital transformation involves migratin[…]

As the months roll on – with no clear transition away from mass remote-work in sight – businesses continue to leverage cloud-based technologies to power on. The COVID-19 crisis has truly illuminated the value of the cloud, and nowhere else is its potential more clear than in the realm of customer service. The power of customer service lies in a business’s ability to make an emp[…]