Your cloud environment must be secure, not only for the sake of your data but also for the data you keep about your clients. If your business is like most companies, you’ve jumped on the cloud train, but have you looked into cloud security as thoroughly as you should have? By taking a multi-layered approach, you can protect yourself where others have failed. And with any good p[…]
July 8, 2019
Your cloud environment must be secure, not only for the sake of your data but also for the data you keep about your clients. If your business is like most companies, you’ve jumped on the cloud train, but have you looked into cloud security as thoroughly as you should have? By taking a multi-layered approach, you can protect yourself where others have failed. And with any good p[…]
Filed Under:
Cloud Security,
environment,
protocols,
encryption,
recovery,
best practices,
end users,
providers
June 24, 2019
Enterprises can no longer justify the absence of a detailed and well-rehearsed disaster recovery and business continuity plan. From cyber security threats that are in constant flux to the risk of an employee error or a natural disaster, business leaders are aware of the many types of vulnerabilities in their organizations. In many cases, enterprises have also done a careful cos[…]
Filed Under:
refinement,
strategy,
artificial intelligence,
disaster recovery,
execution,
AI,
business continuity
June 10, 2019
Many enterprises recognize that digital transformation is not just a tool for maintaining competitive positioning in the market; instead, it has become a necessary objective for survival. Customers can easily transition to a competitor that makes their experience more convenient, cheaper, or enjoyable, so any enterprise that doesn’t prioritize these elements will become obsolet[…]
Filed Under:
Business Agility,
enterprises,
VoIP,
Voice over Internet Protocol,
transition,
prioritization
May 27, 2019
In order to achieve a major communications upgrade, it’s no longer necessary to tear out an entire technology stack for replacement. In fact, in the era of cloud solutions, it’s not even necessary to set aside a large sum of money for investing in that upgrade. While communications platform as a service (CPaaS) benefits are numerous, its accessibility as a customized solution m[…]
Filed Under:
upgrade,
growth,
APIs,
CPaaS,
Customer Experience,
scalability
May 13, 2019
Software-defined networking (SDN) allows enterprises to gain better control over their local area network (LAN) through centralized management. Network administrators can manipulate physical and virtual network devices such as routers, gateways, and switches. It’s all programmable by the end user, providing important benefits to the enterprise. There are also some SDN security […]
April 22, 2019
If you’re considering an upgrade from a landline to a private branch exchange (PBX), the time is right. Communications technologies have been quickly advancing, and there are a lot of cost-effective choices with long lists of features. Take a look at the basic descriptions of PBX solutions now available: IP PBX: Internet protocol (IP) PBX allows you to leave your copper wiring […]
Filed Under:
hosted,
cost-effectiveness,
PBX,
features,
IP,
scalability
April 8, 2019
Mobile devices have become central to productivity, streamlining communication and allowing employees, with the right applications, the ability to work anywhere, anytime. They’ve gone from being a novelty to a useful tool and eventually became a necessary core technology. Enterprise mobile management helps track, monitor and secure mobile devices, but these solutions can be exp[…]
Filed Under:
Management,
security,
artificial intelligence,
mobile,
competition,
Enterprise
March 18, 2019
You may not think of a major disruption as a disastrous event, but it affects your organization in the same way a natural disaster could. Disruptions keep employees from accessing critical files and customers from getting what they need when they need it. If an organization doesn’t recover from a disruption within three months of the event, they are more likely to shut down. It[…]
Filed Under:
disruption,
support,
plan,
security,
disaster recovery
March 4, 2019
You’ve decided to invest in a cloud solution for your contact center communications. You’ve heard about reduced costs, the elimination of hardware and maintenance, automated updating, and the flexible and scalable benefits of cloud solutions. You’ve anticipated an unprecedented calm descending on your IT team as they begin to have time to consider strategic technology initiativ[…]
Filed Under:
PSTN,
cloud solutions,
Cloud,
flexible,
communications,
scalable,
MPLS
February 18, 2019
Enterprises exploring new technology solutions are increasingly encountering as-a-service options, which allow them to access outsourced functionality for everything from communications to networking solutions. If you’re considering how investing in communications might propel you toward your business objectives, you’re likely encountering some new managed service options, and […]
Filed Under:
business applications,
communications,
APIs,
CPaaS,
video conferencing
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