
June 5, 2017

Filed Under:
VoIP,
Unified Communications,
MPLS,
UC,
IT
June 8, 2016

Filed Under:
efficiency,
VoIP,
Unified Communications,
UC,
cost savings,
CRM,
customer service,
Mobility,
mobile apps
April 18, 2016

Filed Under:
efficiency,
Cloud,
Unified Communications,
PBX,
productivity,
UC,
customer service,
disaster recovery,
Mobility,
cloud,
business continuity
February 8, 2016

Filed Under:
mobile workforce,
SIP trunking,
Unified Communications,
UC,
cost savings,
technology spending
January 18, 2016

Filed Under:
UC provider,
security,
Unified Communications,
UC,
IT,
integration,
ROI
November 3, 2015
Companies that have implemented a strong unified communications (UC) strategy realize the benefits of doing so very quickly. More effective communication yields many positive results, such as enhanced efficiency, better productivity, timely resolution to problems, and improved collaboration. Unfortunately, one area that often gets shortchanged or omitted from the UC equation is[…]
Filed Under:
call center,
Unified Communications,
UC,
CRM,
first call resolution,
customer service
February 4, 2015
Millennials, defined roughly as people born between the early 1980s and the early 2000s, comprise about one-quarter of the workforce of the United States. By 2020, Millennials will make up half of the world's workforce. This generation is comfortable with new technologies and the innovative ways technology is changing communications. Young people in the workforce, who are comfo[…]
Filed Under:
collaboration,
Management,
Unified Communications,
UC,
Millenials
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